Browse our collection, select your favourite figure, and add it to your cart. Proceed to checkout, enter your delivery address and contact details, choose an available shipping option, and select Cash on Delivery if it is available for your order.

You can browse our products without an account. Follow the checkout options displayed on our website to complete your purchase.

Yes. Add multiple available products to your cart and proceed to checkout. Applicable shipping charges and available delivery options will be shown before you confirm your order.

Yes. You can enter the recipient's delivery address during checkout. Please verify the recipient's full address and phone number before placing the order.

Contact us as soon as possible if you need to cancel or change an order. Changes cannot be guaranteed once an order has been processed or dispatched.

Yes, Cash on Delivery (COD) is our currently available payment method. You can pay for your order in cash when it is delivered, subject to COD availability for your delivery location and order.

Choose Cash on Delivery at checkout when available. Once your order arrives, pay the amount due to the delivery agent. Please keep the payment ready and ensure someone is available to receive the package.

COD availability may depend on your delivery PIN code or order conditions. If the option does not appear, please contact our support team before placing your order.

Currently, Cash on Delivery is the available payment option. We will update our website if additional payment methods become available.

We offer delivery to serviceable locations across India. Enter your complete address and PIN code at checkout to check whether delivery is available for your location.

Shipping is free on orders above ₹999. For orders below ₹999, a flat shipping charge of ₹150 applies, subject to the applicable shipping conditions and serviceability.

Orders are generally dispatched within 1–2 business days. Delivery typically takes 3–5 business days for metro cities and 5–7 business days for other serviceable locations after dispatch. Actual delivery times may vary by PIN code and courier operations.

Where tracking is available, we will share the shipment details after dispatch. If you need an update on your order, contact our support team with your order number.

Courier delays can occasionally occur. If your order has not arrived within the expected delivery window, contact us with your order number so we can help check its status.

Contact us immediately with your order number and the corrected address. Address changes depend on whether the order has already been processed or dispatched.

FigureDen focuses on anime figures, character statues, and pop-culture collectibles. Our catalogue includes a range of designs and collector pieces. Browse our product pages to explore the current selection.

Product photos are intended to represent the item. Minor differences in colour, lighting, finish, or packaging may occur. Please review the product description and images before ordering.

Check the dimensions and specifications listed on the individual product page. If you need more information about a particular figure, contact us before purchasing.

Many of our products are designed as display collectibles. Please review each item's description, materials, dimensions, and age guidance where provided.

Product availability is shown on the relevant product page. If an item is unavailable, check back later or contact us to ask whether it may become available again.

Eligible returns and exchanges can be requested within 7 days of delivery, subject to our return policy and the condition of the product. Please contact us before returning any item so we can explain the applicable process.

Contact us within 7 days of delivery. Share your order number and clear photos of the product and packaging. Please retain the original packaging and provide an unboxing video if available or required under the applicable claim process.

Contact our support team within 7 days of delivery with your order number and clear photos of the item and its packaging. We will review the issue and guide you through the applicable resolution.

If a refund is approved, our support team will contact you to arrange the applicable refund process. Refund eligibility and processing time depend on the circumstances and our return policy.

Visit our Contact Us page to get in touch. For an existing order, please include your order number so we can assist you more efficiently.

Include your order number, the product name, and a clear description of your question. If you are reporting a damaged or incorrect item, include photos and any other relevant evidence.

Check the FigureDen website and our official social media channels for new collectibles, product launches, and promotional offers.